Do you answer
calls in my Company Name?
Yes.
Calls are always answered in your company name.
So how does it
work?
1st Virtual
Services issues you with a telephone number unique to your
company. Using our advanced telephony system, our operators know
which company the call is for and answer the call accordingly.
All calls are answered courteously and professionally by our trained
staff.
What happens
out of office hours?
Out of office
hours you can either stop diverting your number to 1st Virtual
Services or else have your calls answered by our voicemail system.
Your voicemail box will have a greeting personalised for your company
and you may change this at any time.
How can you
get messages to me?
There are a
number of options, and we can tailor the service to suit your specific
requirements. One option is for 1st Virtual Services operator to
seamlessly transfer and announce the call to you at any location (e.g.
home or mobile number). This gives the caller the impression
that you have your own receptionist in your own building.
Alternatively,
if you would prefer us to simply take a message then we can do that
and put the message onto you personal voicemail box. You may
ring in to your voicemail at any time and collect your messages.
Or we can simply send you messages by email, fax or text
message. The choice is yours.
How long does
it take to set up?
Normally we
can set the service up within 48 hours.
Please click the 'Contact us' button, if you wish
to have one of our staff call you regarding these services or call us
free on 0800 015 2469.
